Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

For local ( Peninsular ) shipping charges will be RM8.00 and East Malaysia will be RM13.00.

Shipping charges can be waived once reach a certain amount of order. Please subscript our Newsletter for further information about Promotion and Products.

International Shipping Charges will be varied from regional and location.

Which payment methods are accepted in the Online Shop?

PAYPAL, VISA and MASTER are the payment methods that are accepted by For local order ( Malaysia ), we allow bank transfer from local bank or international bank provided email us the valid transfer slip for our department to proceed your order.

How long will delivery take?

For local (Malaysia, Peninsular) order, it takes two business day to deliver, depend on the courier services company or Poslaju. For East Malaysia , it may take additional days.

For international order, it may take 14-21 business day to reach, its depend on the region, please refer to shipping charges for more details.

How secure is shopping in the Online Shop? Is my data protected?

All the data will be protected, we would sell any of the information EXCEPT for our sister company for the cross-selling purpose. Please refer to our privacy policy for further information.

What exactly happens after ordering?

Once we received your order, we will forward the artworks for your approval as soon as possible provided we received enough information about the text or logo.

For order doesn’t need custom text, purely ready-made, we will proceed to delivery department. Tracking number notice will email once reach courier company.

Do I receive an invoice for my order?

Basically, once you place an order, there will be invoice emailed. For Corporate, there may need Tax Invoice for Tax purpose, then you may need to drop us an email to request Tax Invoice.

If I don't have PAYPAL account ?

You can make payment without having PAYPAL account.

PAYPAL Guide for without Paypal account.